Services & Architectures

Engineered AI — explained end to end

Detailed write-ups, reference architectures, and real-world use cases for every capability we ship.

01 · AI Automation

Automate workflows, documents, and decisions

We replace repetitive, rules-based work with intelligent pipelines that read documents, call APIs, and trigger downstream systems. Built on event-driven orchestration with human-in-the-loop checkpoints where it matters.

RPA + LLM hybrid pipelines
Document OCR & extraction (invoices, KYC, contracts)
ERP / CRM / Email / Slack integrations
Audit logs & rollback for every action
SLA-backed scheduling & retries
Human approval workflows
Use Cases
  • • Invoice processing
  • • HR onboarding
  • • Lead routing
  • • Compliance reporting
Tech Stack
n8nTemporalPythonLangChainPostgresRedisAWS Lambda
Reference Architecture
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02 · AI Chatbots

Conversational AI that sells, supports, and qualifies

Multi-channel chatbots powered by Retrieval-Augmented Generation (RAG) over your own knowledge base. They answer accurately, hand off to humans cleanly, and learn from every conversation.

Website, WhatsApp, Messenger, Instagram
RAG over docs, PDFs, websites, databases
Multilingual (Hindi, English, regional)
Live-agent handover with full transcript
Lead capture & CRM sync
Analytics & conversation insights
Use Cases
  • • Customer support
  • • Sales qualification
  • • Appointment booking
  • • Product discovery
Tech Stack
OpenAIAnthropicPineconeLangChainTwilioWhatsApp Cloud API
RAG Chatbot Architecture
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03 · AI Voice Agents

Human-like voice agents that talk, listen, and act

Sub-second latency voice pipelines combining streaming speech-to-text, an LLM brain, and natural text-to-speech. They book appointments, qualify leads, and run outbound campaigns 24/7.

<800ms response latency
Barge-in & interruption handling
Multilingual TTS (Indian accents)
CRM read/write during the call
Call recording & sentiment scoring
SIP / Twilio / Exotel telephony
Use Cases
  • • AI receptionist
  • • Outbound sales
  • • Survey calls
  • • Payment reminders
Tech Stack
DeepgramElevenLabsOpenAI RealtimeTwilioLiveKitAsterisk
Voice Agent Pipeline
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04 · IVR Solutions

Smart IVR with intent recognition and dynamic routing

Modern IVR replaces 'press 1 for sales' with natural language understanding. Callers say what they need, the system routes them to the right agent, queue, or AI bot — instantly.

Natural language menu (NLU-based)
Multi-level & conditional routing
Time-of-day & skill-based queuing
Voicemail-to-text & callback
CRM screen-pop for agents
Real-time dashboards
Use Cases
  • • Hospital appointments
  • • Bank support
  • • Logistics tracking
  • • Emergency lines
Tech Stack
AsteriskFreeSWITCHTwilio StudioRasa NLURedisPostgres
IVR Call Flow
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route
05 · Call Centre AI

AI-augmented contact centers at scale

From dialer to QA, every layer of your call center is enhanced with AI — auto-summarization, real-time coaching, predictive dialing, and sentiment-aware routing.

Predictive & progressive dialing
Real-time agent assist & whisper
100% call QA via AI scoring
Auto-summary & disposition
Outbound campaign management
Omnichannel queue (voice + chat)
Use Cases
  • • Collections
  • • Tele-sales
  • • Surveys
  • • Customer winback
Tech Stack
VICIdialAsteriskWhisperGPT-4oGrafanaKafka
Call Centre AI Stack
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06 · Web Development

Modern web apps with AI baked in

Production-grade web apps built on a typed, edge-first stack. From marketing sites to multi-tenant SaaS — fast, secure, SEO-optimized, and ready to scale.

React / Next.js / TanStack Start
Edge-rendered for global speed
Type-safe end-to-end (TypeScript)
Headless CMS integrations
Stripe / Razorpay payments
SEO, analytics & A/B testing
Use Cases
  • • SaaS platforms
  • • E-commerce
  • • Booking portals
  • • Marketing sites
Tech Stack
React 19TanStack StartViteTailwindSupabaseCloudflare
Edge Web Architecture
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07 · Mobile Apps

Cross-platform mobile, native performance

iOS and Android apps built once with React Native or Flutter, deployed with OTA updates. Offline-first, push-enabled, and ready for on-device AI inference.

React Native / Flutter / native
Offline-first sync
Push notifications (FCM / APNs)
Biometric auth & secure storage
On-device AI (TFLite / CoreML)
App Store + Play Store delivery
Use Cases
  • • Delivery apps
  • • Field force
  • • Healthcare
  • • EdTech
Tech Stack
React NativeFlutterExpoFirebaseTensorFlow LiteRealm
Mobile App Architecture
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sync
08 · IoT Solutions

Connect devices, control fleets, decide with data

End-to-end IoT — from custom hardware (ESP32, Raspberry Pi) and secure MQTT gateways to cloud dashboards and AI-driven predictive maintenance.

ESP32 / Raspberry Pi firmware
MQTT / LoRaWAN / 4G connectivity
Encrypted device provisioning
Real-time dashboards & alerts
Edge AI inference
OTA firmware updates
Use Cases
  • • Smart AC control
  • • Asset tracking
  • • Smart farms
  • • Factory monitoring
Tech Stack
ESP32MQTTAWS IoT CoreNode-REDInfluxDBGrafana
IoT Platform Architecture
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MQTT / TLS
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